Want to work in a startup-like environment that already has a very strong brand, has 36M monthly unique visitors and is one of the top 25 web properties?

MapQuest is moving beyond only maps and directions, looking to transform itself and retake it’s rightful place as an industry leader in the mapping, local discovery and travel space. In order to finish the transformation to a fact-paced innovation machine, MapQuest is looking to add talented and energetic people.  Located in beautiful Denver, MapQuest offers a fast-paced, creative work environment with perks that only Colorado can offer.

If you want a challenge and the chance to be a part of potentially one of the greatest turnarounds stories in the tech industry, this is the place for you.

While every day as is different, this is what your responsibilities include:

• Email Marketing Strategy – Working with the marketing and product team, you’ll be a driving force behind the company’s short and long term email strategy.  As a data-driven, creative thinker, you’ll make recommendations on how the company should best grow and optimize both transactional and marketing emails across all MapQuest products.
• Get It Done - As lead of the day-to-day email program, you’ll develop, execute and optimize MapQuest’s email marketing initiatives.  Working with the mark-up designer, you’ll maintain the email platform, including automation and other key elements.

• List Growth and Management – Using internal and external resources, you’ll manage strategy for lead generation and analyze subscriber data to identify segments.
• Analytics, Analytics, Analytics – Working with the analytics product manager, you’ll create and monitor ongoing reports that track, monitor and improve upon granular and high-level metrics through testing.  Using analytics tools such as Google Analytics, Omniture, CRM tools and social media management tools, you’ll analyze and constantly test new email content and format.
• All Other Things Marketing – As the business continues to grow, your responsibilities will also continually evolve and grow too.

You:

• Have 3+ years in results-driven email marketing (travel and/or ecommerce experience a plus)

• Are positive and energetic with a can-do, professional and responsible attitude

• Are ROI-obsessed, constantly interpreting data to continuously iterate for improvement

• Are highly organized with strong project management skills and ability to multi-task

• Have great written and oral communication skills

• Are a creative thinker with an affinity for learning new technologies

• Thrive in a fast-paced environment with ability to be flexible, think and respond quickly while maintaining attention to detail

• Are independent and self-directed with a team-oriented personality

• Platforms – Email (Responsys, SendGrid, etc), Social (Facebook, Twitter, Pinterest, LinkedIn, etc), Content (WordPress, etc), Analytics (Google Analytics, Omniture, etc)

• Bachelor’s degree preferred

Want to work in a startup-like environment that already has a very strong brand, has 37M monthly unique visitors, is one of the top 30 web properties, and doesn’t worry about making payroll? Led by a new leadership team to move the business beyond just maps and directions, MapQuest is looking to transform itself and retake its rightful place as an industry leader in the local discovery and travel space.

MapQuest is looking for an individual with a proven track record working with consumer-facing sites and providing technical support to end-users. This positive individual needs to have a proactive mindset, self-motivation, and high energy to get things done.  This position is located in our MapQuest office in Denver, CO.

Responsibilities:

• Contribute and be part of a top class customer support process to ensure operational excellence and exceed user expectations
• Provide general support via ticketing system and phone
• Proactively and constantly look for areas of improvement in handling production issues, user questions and feedback
• Takes ownership of user reported issues and drives them to resolution
• Work within applications to investigate, diagnose, troubleshoot, reproduce and escalate to appropriate team as required
• Represent our users when interfacing and providing feedback to internal teams
• Contribute to knowledge base and management of help site content
• Promote features and benefits of MapQuest products
• Retain and create user loyalty

Our ideal candidate would have Adaptability, multitasking and strong relationship building skills.  Other requirements include:

• 2-3 years of online consumer-facing website support experience
• Experience working with ticketing system i.e. Zendesk, Desk.com, Remedy,
• 1-3 years experience with XML and HTML preferred
• 1-3 years experience with online CMS tools i.e. WordPress, Drupal
• Familiarity with settings in multiple browsers
• Excellent troubleshooting skills and breadth of technical knowledge
• Excellent analytical, written and verbal communication skills
• Bachelor degree is required

To apply, send your resume with the subject line ‘Customer Support Specialist” to mapquestcareers@mapquest.com

Moving the business beyond just maps and directions, MapQuest is looking to transform itself and retake its rightful place as an industry leader in local discovery and travel. In order to finish the transformation to a fast-paced innovation machine, MapQuest is looking to grow and expand the mobile engineering team with the addition of Senior Software Mobile Engineers in Denver.
About us:

We love to invent experiences that surprise and delight our customers as we help them along their daily travels. We solve interesting, real-world challenges in geospatial, navigation, travel, local search, advertising, LBS, and micro-transactions on all the major mobile device platforms of every form-factor. We work as a team grow as a team, and succeed as a team.

About you:

You’re an engineer looking for a career where you’ll be able to build, to deliver, and to impress. You are passionate about mobile computing and want to disrupt the world of application development on mobile devices. You want to build rich customer experiences, utilizing to the fullest possible extent all the cool hardware on the device. You want to work on projects that require creative thinking and deep understanding of the problem space. You challenge yourself and others to constantly come up with better solutions. You’re a thought leader, but you don’t just know how to solve the problem, you prove it by building the solution. Last but not the least; you have a high bar for code quality and passion for design and architecture.

Basic Qualifications

• Bachelor’s degree in Computer Science, Math, Physics, or Electrical Engineering
• 5+ years professional experience in software development
• 3+ experience building complex mobile applications on Android , iOS, or Windows Phone platforms that have been successfully delivered to customers
• Proficiency in Computer Science fundamentals – object oriented design, data structures, algorithm – design, problem solving, and complexity analysis
• Proficiency in at least one modern object oriented language such as Objective-C, Java or C#
• Proven track record of delivery
• Sharp analytical abilities and proven design skills
• Knowledge of professional software engineering practices for the full software development life cycle including coding standards, code reviews, source control management, build processes, testing, and operations

Preferred Qualifications

• 7+ years of industry experience
• Experience delivering low-latency, consumer-internet-scale web services operating in a 24×7 environment
• Experience with Agile (SCRUM, Kanban, XP), OO modeling, web services, UNIX, middleware and databases
• Experience mentoring and training the engineering community on complex technical issues

To apply, send your resume to mapquestcareers@mapquest.com with the Subject line “Mobile Engineer”

Moving the business beyond just maps and directions, MapQuest is looking to transform itself and retake its rightful place as an industry leader in local discovery and travel. In order to finish the transformation to a fast-paced innovation machine, MapQuest is looking to grow and expand the design group with the addition of a Product Designer.

The Product Designers at MapQuest are responsible for designing elegant interfaces across multiple devices that will be used by millions of people every day. They work closely with UX Engineers, Visual Designers and Developers to concept, design, prototype, test, and iterate products until they are successful, beautiful online organisms.

Responsibilities:

• Design and specify user interfaces and information architecture using participatory and iterative design techniques including, but not limited to, prototyping and usability testing
• Effectively communicate conceptual ideas and detailed design rationale both verbally and visually
• Combine design theory, and take into consideration content, navigational structure and usability issues to create a powerful and integrated experience
• Participate as a contributor to an interdisciplinary team that includes visual designers, product managers and engineers
• Help to mentor and grow junior interaction and visual designers on project teams
• Contribute to the definition scope and phasing of project timelines

Requirements/Qualifications:

• At least 5+ years of design experience with an amazing portfolio book
• Strong conceptual thinking
• Ability to understand consumer needs, motivations and behaviors and translate them into revenue-centric design
• Detail-oriented and motivated to hit aggressive deadlines
• Must be an ego-free, thick-skinned person who can take and give clear feedback
• Demonstrated experience using web analytics data to inform design decisions
• Strong self-management skills
• Demonstrated basic experience with HTML(5), CSS and JavaScript.
• Ability to collaborate with other designers and developers

To apply, send your resume to mapquestcareers@mapquest.com with the subject line “Product Designer”

Moving the business beyond just maps and directions, MapQuest is looking to transform itself and retake its rightful place as an industry leader in local discovery and travel. In order to finish the transformation to a fast-paced innovation machine, MapQuest is looking to grow and expand the design group with the addition of a Visual Designer.

The Visual Designers at MapQuest are responsible for designing for products, marketing and brand customers and partners. They work alongside product designers, the marketing department and product managers. Visual Designers are consumed by the interactions had both online and offline by our products, and design for all occurrences had by a consumer.

Responsibilities:

• Design harmonizing, creative, innovative, profitable experiences
• Effectively communicate conceptual ideas and detailed design rationale both verbally and visually
• Combine design theory, and take into consideration content, navigational structure and usability issues to create a powerful and integrated experience
• Participate as a contributor to an interdisciplinary team that includes product designers, product managers and engineers
• Help to mentor and grow junior interaction and visual designers on project teams
• Produce markup (HTML, CSS and Javascript) for engineers

Requirements/Qualifications:

• At least 5+ years of design experience with an amazing portfolio book that contains analytical results and wire framing
• Strong self-management skills

To apply, send your resume to mapquestcareers@mapquest.com with the subject line “Visual Designer”

Moving the business beyond just maps and directions, MapQuest is looking to transform itself and retake its rightful place as an industry leader in local discovery and travel. In order to finish the transformation to a fast-paced innovation machine, MapQuest is looking to grow and expand the design group with the addition of a UX Design Lead.

The UX Design Lead at MapQuest is responsible for articulating experiences across all our products, agnostic to hardware or online/offline. This position is the eyes-and-ears for the consumer within all things MapQuest. This position works directly with product managers to produce roadmaps, wireframes, personas, sitemaps, logic boards and overall product experience. The UX Design Lead is also responsible for guiding the designers and UI to a successful implementation of the wireframes, userflows and stories. The ideal candidate would be an innovative designer, a decisive product owner, a helpful mentor, a team player, and a strategist all rolled into one.

Responsibilities:

• Plan for, delegate, oversee and polish all UX project deliverables (such as wireframes, userflows, sitemaps, personas, content mapping, etc.)
• Crusade principles of usability and user-centered design — and know when to violate those rules
• Work closely with designers and product managers during the process of development to ensure the product vision is maintained
• Participate as a contributor to an interdisciplinary team that includes visual designers, product managers and engineers
• Contribute to the definition scope and phasing of project timelines?

Requirements/Qualifications:

• At least 2+ years in a UX role, preferably on the product side; 5+ years in design/engineers role
• Extremely detail orientated in thought and execution
• Take risks in UX — past the obvious
• Ability to understand consumer needs, motivations and behaviors and translate them into revenue-centric experiences
• Must be an ego-free, thick-skinned person who can take and give clear feedback
• Strong self-management skills
• Basic understanding of HTML(5), CSS and JavaScript.

To apply, send your resume to mapquestcareers@mapquest.com with the subject line “UX Lead”

Moving the business beyond just maps and directions, MapQuest is looking to transform itself and retake its rightful place as an industry leader in local discovery and travel. In order to finish the transformation to a fast-paced innovation machine, MapQuest is looking to a Principal Product Manager.

As a project manager, you’ll bridge the technical and business worlds, by working closely with your engineers and designers to bring products from conception to launch, while engaging with Sales, Marketing and others to continue to grow the business.

You’re obsessed with consumer internet. You are typically the person in your friend group who is telling everyone about the next hot app/site/etc. You probably had spotify while it was still Europe only, have more than 100 apps on your smartphone and have had multiple FourSquare mayorships. You’ve likely worn out the Shift, Cmd, and 4 keys on your mac, and you probably own your name as a domain on the web.

You have 5+ years of experience in product management of consumer internet or mobile application development. You’re familiar with Agile development practices and how business functions, QA, product and engineering interface in an Agile environment. You know enough to be dangerous in Photoshop or Illustrator and even though you’re not technical you know the difference between server-side rendering and client-side rendering. You have working knowledge of google analytics/omniture, SEO and SEM.  You don’t flinch when asked about what the current state of the CPC or display ad markets are currently doing.

Don’t worry about compensation; we’ll do whatever it takes to bring the best talent into the company.

So if you’re up for a challenge and have the hunger to be part of potentially one of the greatest turnaround stories in the tech industry, MapQuest is the place for you. This position is based in lower downtown Denver, but location is flexible for the right candidate.

To apply, send your resume to mapquestcareers@mapquest.com with the subject line “Principal Product Manager”

I.          POSITION SUMMARY

A senior-level individual contributor within a MapQuest Technology team. Responsible for authoring and refactoring front-end software with mission-critical or customer-facing consequences.  Works with teams across MapQuest and AOL to ensure long-term success of technical solutions.

II.        PRINCIPAL RESPONSIBILITIES

1. Practices agile development methods and exemplifies core agile values of transparency, collaboration, embracing change and iterative development.
2. Develops object-oriented Ruby on Rails, Javascript, JQuery, CSS and HTML for all .com properties.
3. Develops functional prototypes that highlight new design concepts
4. Collaborates with product managers, UI designers and peers across MapQuest to develop outstanding consumer experiences.
5. Provides mentoring by leading periodic code and sprint reviews.
6. Provides broad perspective on risks, development alternatives and expected technical debt in ‘Sprint-0’ meetings.
7. Routinely works with peers in other Technology teams to ensure interoperability and scalability.

 III.       QUALIFICATIONS: KNOWLEDGE, EXPERIENCE, SKILLS

Education: Bachelors degree in Computer Science or equivalent experience

Experience: 5+ years of experience in software development with proven track-record of delivering high-value, high-quality, consumer-facing solutions.

Specialized Knowledge:  Clear, demonstrated expertise in current front-end technologies including Ruby on Rails, JSON, JQuery, JavaScript, CSS, HTML.  Development experience with PostgreSQL.  Proficiency in unit and functional testing.  Test driven development and pair programming experience a plus.

Skills: Excellent oral and written communication skills.

To apply, send your resume to mapquestcareers@mapquest.com with the subject line “Ruby”

Want to work in a startup-like environment that already has a very strong brand, has 36M monthly unique visitors and is one of the top 25 web properties and doesn’t worry about making payroll?

MapQuest is moving beyond only maps and directions, looking to transform itself and retake it’s rightful place as an industry leader in the mapping, local discovery and travel space. In order to finish the transformation to a fact-paced innovation machine, MapQuest is looking to add talented and energetic people.

If you want a challenge and the chance to be a part of potentially one of the greatest transformation stories in the tech industry, this is the place for you.

As a member of the MapQuest Search team, you must be a team player, and a power-house in getting stuff done quickly and professionally. You must be energetic, positive and outgoing.

You will be responsible for executing business requirements into unit tested functional code, designing creative solutions to thorny problems, and operating in tandem with other team members to co-ordinate work.

While every day as is different, this is what your responsibilities include:

1. New Features– take user stories, deconstruct them into tasks, and execute upon those tasks in 2-week sprints, that fulfill business asks for new functionality.

2. Technical Debt reduction – The Search Team has a sense of pride and ownership in what we do. To maintain that, we always seek to undo old hacks or shortcuts, improve the systems we have, and implement better ways of doing things, without requiring that the Business ask us to do so.

3. Data Analysis & Munging – Data is a massive part of what we do every day. You’ll need to be able to manipulate data, crunch it, and sling it around the place with ease.

4. System Health- We have large production systems that have to keep running. We’re always working to improve monitoring, up-time, performance, and scalability.

5. Having Brilliant ideas & helping the group execute on them – The Search Team is always looking to be ahead of the customer. We are always working on our own projects too, dreamed up inside the team, to improve the product.

REQUIRED QUALIFICATIONS

There are many items listed below. Don’t be scared.  Ultimately as long as you are a good, solid Java developer, have some of the items, have the right attitude, and are the right fit for the team, you can learn the rest on the job.

• 3+ years of Java / J2EE and use of Tomcat is required.  Groovy & PHP is a plus
• SQL required, preferably postgres.  PostGIS experience is a major plus
• Ant required, Gradle is a plus
• Lucene / SOLR experience is not required but is a major plus
• Test Driven Development methodology
• ETL or Data cleansing & normalizing experience is a major plus
• Experience developing SOA
• Experience in Agile development methodologies
• SVN source control.  Git experience is a plus
• Any spatial or search technologies are pluses and we would be interested in hearing about
• Experience with open source tools and data (especially OSM) is also a major plus
• Data analysis, log mining and automated reporting experience is a major plus.
• A sense of humor is required, and a wicked aim with a nerf gun is a plus.

To apply, please send your resume to mapquestcareers@mapquest.com with the subject “Local Search Java Developer”